The Situation
Development on the property next door required the water piping inside the King of Floors showroom to be removed and upgraded. Those lines ran underground, beneath the finished floor of an operating retail showroom.
That is a difficult position for any retailer. The work was not optional and not of their making, the lines could not be reached without taking up the floor, and every day the showroom sat torn open was a day it could not do what a showroom exists to do, which is display product to customers standing on it.
For a flooring retailer the stakes are higher still. The floor is not a surface in the background, it is the product. A restoration that came back almost right would have been visible to every customer and every installer walking through the door.
Our Approach
New Level Projects Solutions teamed up with BEL Excavating and took responsibility for the entire process rather than a slice of it. One team coordinating demolition, excavation access, and reinstatement, instead of a retailer trying to referee between three separate contractors while their showroom sat out of service.
We started by demolishing and removing the existing flooring to gain access to the underground water lines. That work had to be controlled rather than quick. Opening a floor in an operating commercial space means managing dust, protecting what stays, keeping the site safe, and exposing the services without damaging what runs alongside them.
With the floor up and the lines exposed, the new piping was installed. Once that was complete, our team restored the showroom back to its original condition.
The Result
From demolition to the final finishes, we coordinated the project so that King of Floors could get their showroom back as quickly as possible.
The restored space is shown throughout this page. Each area is a staged vignette built to display a different flooring product: wide plank oak under a full wall of windows, a lighter oak running through the bedroom and fireplace displays, and warmer tones through the office and lounge settings. The transitions between products are clean and the reinstated areas read as original.
This is the kind of project that does not appear in a business plan. A neighbouring development creates an obligation, the obligation lands in the middle of a trading floor, and someone has to manage it end to end so the business can reopen. That coordination is the service.